Night Concierge - Luxury Hotel Guest Care

Harbour Hotels; Fowey; Remote; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay discounts

Benefits platform

Employee Assistance Program

Boutique uniform

Meals on duty

Zusammenfassung

Harbour Hotels is seeking a Night Porter to support the Night Manager and oversee guests and hotel operations overnight. The role requires knowledge of Front Office procedures and experience with Opera, handling check-in and check-out tasks with a focus on service excellence.

We offer progression opportunities, industry training, and staff benefits across Harbour Hotels properties, including hotel stays, discounts, and a supportive environment for internal promotions.

Qualifikationen

• Experience in Front Office procedures preferred.
• Experience with Opera PMS desirable.
• Knowledge of guest service standards and night procedures.
• Eligibility to work in the UK is required.

Aufgaben

• Support the Night Manager and look after guests throughout the night.
• Perform check-in and check-out processes during night hours.
• Monitor security and hotel operations to ensure a safe environment.
• Provide high-quality service and respond promptly to guest needs.

Kenntnisse

Front Office knowledge

Opera experience

Guest service

Check-in/out procedures

Tools

Opera PMS

Jobbeschreibung

Harbour Hotels is seeking a Night Porter to support the Night Manager and oversee guests and hotel operations overnight. The role requires knowledge of Front Office procedures and experience with Opera, handling check-in and check-out tasks with a focus on service excellence.

We offer progression opportunities, industry training, and staff benefits across Harbour Hotels properties, including hotel stays, discounts, and a supportive environment for internal promotions.