Night Porter

Solent Hotel & Spa; Fareham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hotel is seeking a Night Porter to join their night team, responsible for guest safety, exceptional service, and various operational tasks. This role offers rewarding career progression opportunities along with a supportive work environment and attractive benefits.

Benefits

Wagestream - access to wages as earned

28 days annual leave (33 after 5 years)

Health cash plan

Life assurance

Bespoke training programmes

Engaging & supportive work environment

Qualifications

• Responsible and reliable individual.
• Previous hotel experience is an advantage.
• Basic computer skills are a plus.

Responsibilities

• Checking in late arrivals.
• Cleaning property and setting up meeting rooms.
• Ensuring security of the building and guests.

Skills

Excellent communication skills

Ability to remain calm under pressure

Problem-solving

Self-motivation

Multi-tasking

Job description

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We’re looking for a real night owl to be our Night Porter.

As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative.

Your day to day;

• Checking in late arrivals
• Cleaning the property and setting up meeting /conference rooms
• Arranging newspapers and wake up calls
• Ensuring the building and guests are secure
• Helping set the dining area for breakfast

Who are we looking for?

Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl.

You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision.

If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided.

In return, we are offering a rewarding role with scope for career progression along with;

• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment