Night Porter/ Receptionist

Novatech Ltd; Guildford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in the hospitality sector is seeking a part-time Night Porter to assist with night service operations, ensuring high standards of customer care. The successful candidate will be responsible for hand-overs, guest check-ins, and maintaining a professional demeanor, with opportunities for growth and training provided.

Benefits

Instant access to pay via Wagestream

Recognition awards for exceptional customer service

Company Pension Scheme

Full induction and training

Opportunities for role growth

Qualifications

• Previous experience in a similar establishment is desirable.
• Excellent communication skills are essential.
• Ability to interact with guests in a friendly and professional manner.

Responsibilities

• Assist the Front Office Manager in providing efficient Night Service.
• Ensure thorough hand-over from Reception at shift start and end.
• Provide late guest check-in and information service.

Skills

Communication skills

Professional interaction

Good knowledge of English

Job description

Night Porter - Part Time

The Night Porter's role is to assist the Front Office Manager in providing a smooth and efficient Night Service. This will ensure that our 4 star high level customer service is maintained on a 24 hour basis.

As Night Porter, you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Porter will also be responsible for providing a late guest check-in and information service.

Attributes/Experience

• Previous experience within a similar establishment is desirable.
• Good knowledge of English.
• Excellent communication skills and the ability to interact with colleagues and guests in a friendly, professional manner are essential.

£15.10 per hour, including holiday pay

Benefits:

In addition to competitive rates of pay, we offer:

• We work with Wagestream, giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 40% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
• We also have amazing recognition awards for exceptional customer service.
• Company Pension Scheme
• Full induction and training
• Opportunity to grow in your role.