Night Porter/ Receptionist

West Sussex.info; Guildford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company is seeking a Night Porter to assist in delivering top-notch night service at a 4-star establishment. The role involves smooth transition handovers, guest check-ins, and maintaining high customer service standards. Candidates should possess excellent communication skills and prior experience in similar roles.

Benefits

Instant access to pay via Wagestream

Recognition awards for exceptional customer service

Qualifications

• Experience in a similar establishment is desirable.
• Ability to interact with colleagues and guests professionally.

Responsibilities

• Assist the Front Office Manager in providing night service.
• Carry out thorough hand-overs at the start and end of shifts.
• Provide late guest check-in and information services.

Skills

Communication skills

Knowledge of English

Job description

Helping people find jobs in the local area since 2008

The Night Porter's role is to assist the Front Office Manager in providing a smooth and efficient Night Service. This will ensure that our 4 star high level customer service is maintained on a 24 hour basis.

As Night Porter, you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Porter will also be responsible for providing a late guest check-in and information service.

Attributes/Experience

• Previous experience within a similar establishment is desirable.
• Good knowledge of English.
• Excellent communication skills and the ability to interact with colleagues and guests in a friendly, professional manner are essential.

£15.10 per hour, including holiday pay

In addition to competitive rates of pay, we offer:

• We work with Wagestream, giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 40% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
• We also have amazing recognition awards for exceptional customer service.

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Company registration number: 08780562 | Head Office: The Skiff, 30 Cheapside, Brighton BN1 4GD