Night Porter

Village Hotels; Dudley; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join Village Hotels as a Night Porter, where you'll play a pivotal role in enhancing the guest experience during night shifts. Expect a dynamic work environment with numerous benefits including health memberships, discounts, and a focus on well-being. Be part of a team that values personality and fun while delivering exceptional service!

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Flexible working hours

Training and development programs

Mental health support programs

Employee Assistance Programme

Electric car salary sacrifice scheme

Qualifications

• Ability to provide exceptional service during night shifts.
• Flexible working hours and adaptable to various tasks.

Responsibilities

• Ensure exceptional service during the night.
• Support all departments in the customer journey.
• Involve in check-in, room service, and bar service.

Skills

Customer Service

Communication

Teamwork

Job description

Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. Unlike traditional hotels, we create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Engaging training across hotel areas using our Mobile Gaming platform.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly programs to support mental health.
• Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards, and community engagement days.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.
• Terms and conditions apply based on your contract.

As a Night Porter, you'll play a crucial role in ensuring exceptional service during the night, supporting all departments, and involved in every step of the customer journey, from check-in to room service and bar service.

Please note: All offers are subject to a successful DBS check.

Come and be part of something new and special - Work, Grow & Play the Village Way!