Night Operations Porter - Guest Experience & Safety

Malmaison Hotel Du Vin Holdings Limited; Wimbledon; In loco; GBP 12.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

Staff room rates

Friends and Family Rate

Dining discounts

Apprenticeships

Cycle to work scheme

Healthcare plans

Referral scheme

Uniform provided

Wellness campaigns

Complimentary stays

Descrizione del lavoro

Malmaison Wimbledon is seeking a Night Porter to oversee hotel operations from sundown to sunrise, ensuring guest satisfaction and brand standards are maintained throughout the night. You will manage the Night Porter duties, welcome guests, and keep public areas spotless while preparing spaces for the next day.

The role includes assisting guests with luggage, handling inquiries, and performing nightly health and safety audits.

Competenze

• Experience of working in a similar role is beneficial.
• Experience of night shift work is essential.

Mansioni

• Oversee the hotel operations from sundown to sunrise.
• Manage the Night Porter duties including guest expectations and brand standards.
• Take responsibility for Food & Beverage during the night.
• Welcome guests in a friendly manner and keep public areas immaculate.
• Clean public areas and prepare meeting/event spaces for the next day.
• Assist guests with luggage and handle inquiries.
• Carry out nightly Health and Safety audits.
• Be organized and an excellent communicator.

Descrizione del lavoro

Malmaison Wimbledon is seeking a Night Porter to oversee hotel operations from sundown to sunrise, ensuring guest satisfaction and brand standards are maintained throughout the night. You will manage the Night Porter duties, welcome guests, and keep public areas spotless while preparing spaces for the next day.

The role includes assisting guests with luggage, handling inquiries, and performing nightly health and safety audits.