Overnight Operations & Guest Experience Lead

Malmaison Hotel Du Vin Holdings Limited; Stratford-upon-Avon; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

4 on / 4 off shifts

Meals on duty

Staff discounts on rooms

Zusammenfassung

Malmaison Hotel Du Vin Holdings Limited is seeking a Night Porter to oversee the hotel's overnight operations. You will manage the Food & Beverage function during the night, welcome guests, keep public areas clean, assist with luggage, and perform health and safety checks.

The role requires night-shift availability with flexible patterns (4 on/4 off) and offers competitive hourly pay with TRONC. Staff benefits include on-duty meals, discounts, and career progression into supervisory roles.

Qualifikationen

• Experience in a similar role is beneficial.
• Experience of night shift work is essential.
• Excellent communication and organisational skills.
• Ability to assist guests with luggage and maintain public areas.

Aufgaben

• Oversee hotel operations from sundown to sunrise.
• Manage Food & Beverage during the night shift.
• Welcome guests and ensure public areas are immaculate.
• Assist guests with luggage and respond to enquiries.
• Conduct nightly Health and Safety audits.

Kenntnisse

Night porter experience

Excellent communication

Organisational skills

Guest handling

Jobbeschreibung

Malmaison Hotel Du Vin Holdings Limited is seeking a Night Porter to oversee the hotel's overnight operations. You will manage the Food & Beverage function during the night, welcome guests, keep public areas clean, assist with luggage, and perform health and safety checks.

The role requires night-shift availability with flexible patterns (4 on/4 off) and offers competitive hourly pay with TRONC. Staff benefits include on-duty meals, discounts, and career progression into supervisory roles.