Night Manager: Guest Security & Night Audit Lead

Marriott Manchester Victoria and Albert Hotel; Manchester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Meals on duty

Uniforms

Free parking

Bike to work

Performance incentives

Learning and development opportunities

Accommodation and discounts across 7,3

Recognition programmes

Job summary

Marriott International invites applications for a Night Manager role at Manchester Victoria & Albert Hotel. You will safeguard guests and staff, deliver first-class service and lead the night team to ensure smooth operations.

Key duties include conducting security walks, nightly audits, posting charges, and handling payments. Excellent communication, organisation and leadership are essential for success in this busy, luxury hotel environment.

Qualifications

• Minimum hospitality experience; essential in a busy hotel environment.
• Strong recent experience as Assistant/Night Manager.
• Proven ability to lead an established night team.
• Excellent organisational and delegation skills.
• Computer literacy.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure the safety and security of hotel guests and staff during the night.
• Deliver first-class service to all guests.
• Carry out a minimum of two security walks per shift with emphasis on fire safety.
• Conduct nightly audit and liaise with accounts for accuracy.
• Complete end-of-day tasks including posting charges and running backups.
• Process room charges, cash, and card payments.
• Sell rooms to guests without a reservation based on availability.
• Assist in recruiting, training and developing the team.

Skills

Night management

Team leadership

Customer service

Organisation

Computer literacy

Communication skills

Job description

Marriott International invites applications for a Night Manager role at Manchester Victoria & Albert Hotel. You will safeguard guests and staff, deliver first-class service and lead the night team to ensure smooth operations.

Key duties include conducting security walks, nightly audits, posting charges, and handling payments. Excellent communication, organisation and leadership are essential for success in this busy, luxury hotel environment.