Night Manager Front Office · Crowne Plaza, Chester ·

Valor Hospitality Partners, LLC; Chester; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Team member discounts

50% dining discount

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking a Night Manager to lead the team as Manager on Duty, overseeing night operations, running the night audit, and ensuring guest requests are handled efficiently.

You will need strong communication for handovers and be flexible to work evenings and weekends; the role includes career training through apprenticeships and branded programmes.

Qualifications

• Experience at a management level in a branded hotel operation.
• Strong communication and handover skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Lead the team as Manager on Duty during night shifts.
• Run the night audit and health & safety checks.
• Manage guest requests and ensure overnight operations run smoothly.

Skills

Night management experience

Guest service excellence

Job description

Crowne Plaza, Chester

£14.05 per hour, 40hours per week across 5 day

Are you a Night Owl?

Do you have experience of working at a management levelin a branded hotel operation (ideallywithin a Front Office team)?

As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing all guests requests.

Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed andBreakfast.

• Discounted stays for friends and family.

• 50% discount when dining in our restaurants and bars.

• Free meals while on duty, keeping you well-fuelled.

• Access to high‑street discounts on a range of shops, experiences and more.

• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

• Generous refer‑a‑friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.

• Internal development programmes, designed to support you as you grow within your role.

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.