Assistant Night Manager

Valor Hospitality Careers - UK; Chester; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Staff discounts

Room rates from £30

Dining discounts 50%

Free meals during shift

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking an Assistant Night Manager to support the Night Manager, manage night operations and ensure guest satisfaction. You will run night audit, health and safety checks, and oversee duty handovers while maintaining high service standards.

Flexible shifts, with nights and weekends, are available to suit business needs and career progression within the hotel. We offer training and apprenticeships to develop your hospitality career and promote internal progression.

Qualifications

• Excellent communication and handover skills.
• Customer service experience is essential.
• Flexibility for nights, weekends and holidays.

Responsibilities

• Assist Night Manager and operate during night shift.
• Conduct night audit, health and safety checks.
• Perform night security walks and respond to guest requests.

Skills

Communication skills

Night shift flexibility

Customer service

Job description

28,520.00 per annum, £13.71 per hour. 40 hours per week across 5 days.

Crowne Plaza Chester

Night Owls wanted

Do you have strong background in Front of House or Reception operations but prefer working the night shift?

As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing all guests requests.

Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our Restaurants and Bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.