Assistant Night Manager Front Office · Crowne Plaza, Chester

Valor Hospitality Partners, LLC; Chester; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Team member rates

Friend & family stays

Dining discount 50%

Free meals on duty

Shopping discounts

Cycle To Work discount

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking an Assistant Night Manager to deputise for the Night Manager and run night audit, health and safety checks, and night security walks. You will handle guest requests with strong attention to detail and ensure smooth shift handovers.

The role requires excellent communication, guest service skills, and flexibility to work nights across 7 days. Training and career progression opportunities are available as part of our hospitality career path.

Qualifications

• Experience in front of house or reception preferred.
• Strong communication and customer service skills evident.

Responsibilities

• Night audit duties.
• Health and safety checks.
• Night security walks.
• Handling guest requests and handovers.

Skills

Communication

Customer service

Night shift flexibility

Job description

Crowne Plaza Chester

£28,520.00 per annum. 40 hours per week across 5 days.

Night Owls wanted.

Do you have strong background in Front of House or Reception operations but prefer working the night shift?

As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing all guests requests.

Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.

In addition to competitive rates of pay, we also offer:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed andBreakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our Restaurants and Bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.