Night Manager

TRAFFORD CITY; Greater Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel in Greater Manchester is seeking a Night Manager to ensure the safety and security of guests and staff during night shifts. The role involves conducting security checks, handling guest check-ins and check-outs, and addressing any guest queries. Previous experience in a similar role is preferred, and the position offers a competitive salary along with career growth opportunities. Benefits include discounted hotel room rates for friends and family.

Benefits

Career opportunities

Discounted hotel room rates

Qualifications

• Previous experience in a similar role would be preferred.
• Keen to work night shifts.
• Highly motivated and dedicated.

Responsibilities

• Ensure safety and security of guests and staff during night shifts.
• Conduct security checks and fire safety.
• Handle guest check-ins and check-outs.

Skills

Excellent communication skills

Team player

Reliable

Job description

An exciting opportunity has arisen as Night Manager at the 220 Bedroom Hotel - Holiday Inn Express TRAFFORD CITY

As Night Manager, you will report to the General Manager, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel as a whole on nights.

Responsibilities include

• Ensuring the minimum of 3 security checks at regular intervals with emphasis on security, and fire safety
• Liaising with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner
• Responsible for the Night Audits and closing the day's business
• Liaising with accounts to ensure any audit problems are rectified
• Carry out reception duties as necessary such as late check-ins, early check-outs, extending stays, wake-up calls, etc
• Carry out a comprehensive hand over to early Duty Manager before end of shift
• Supervise and participate in the prompt and courteous check in and check out of guests
• Address and resolve questions or queries pertaining to guest enquiries
• Maintain effective key control and high levels of guest security
• Conduct key audits every night
• Monitor advance deposit and credit procedures
• Act as the 'Duty Manager'

Requirements

• Keen to work night shifts
• Previous experience in a similar role would be preferred
• Excellent communication skills with confident manner
• Good team player with a flexible approach
• Highly motivated, dedicated and reliable

We will give you a competitive salary and opportunities to learn new skills and grow your career.

You will receive a benefits package that includes

• Career opportunities
• Discounted hotel room rates for you and your friends and family.