Night Manager

4C Group; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Accommodation rates across continents

Referral scheme

Wellness program

Full-time permanent position

Staff parties

Free meals on duty

IHG group on CV

Job summary

Holiday Inn London Camden Lock, soon voco London Camden Lock, located in Camden Town, seeks a Night Manager to oversee night audit, guest safety, and front/back of house inspections. The role requires leading duties during night shifts and delivering exceptional service.

The position follows a 4-on/4-off pattern with shifts including weekends and holidays, and involves serving food and alcohol. Benefits include staff discounts, free meals on duty, and career development within the IHG family.

Qualifications

• Minimum 1 year of Hotel Front Office experience.
• Duty Manager experience.
• Working knowledge of OPERA.

Responsibilities

• Oversee the night audit function to ensure accurate completion.
• Conduct inspections of front and back of house during night shifts (including Front Office & Food & Beverage).
• Provide exceptional customer service and ensure guest safety.

Skills

Front Office experience

Duty Manager experience

OPERA knowledge

Tools

OPERA

Job description

Night Manager

Holiday Inn London Camden Lock, 30 Jamestown Road, London, NW1 7BY

An exciting opportunity has opened up at Holiday Inn London - Camden Lock as we prepare to become voco London Camden Lock!

Located in the heart of vibrant Camden Town, our 152- bedroom hotel is just a 5-minute walk from Camden Town Underground station. We welcome both business and leisure guests, offering versatile meeting and event spaces alongside a popular full English breakfast, all within one of London's most iconic neighbourhoods.

As we embark on this exciting new chapter, we're looking for talented individuals to join our team and help shape the future of voco London Camden Lock.

We are currently seeking an experienced Night Manager who will play a crucial role in ensuring the safety of our guests, overseeing the accurate completion of the night audit function, conducting inspections of both front and back of house during shifts (including Front Office & Food and Beverage outlets), and providing exceptional customer service.

The schedule follows a 4 shifts on - 4 shifts off pattern, with shifts varying from week to week to meet the dynamic requirements of the business. Please note that working hours may include weekends and public holidays. This role involves serving food and alcohol.

What We Offer

• Accommodation staff rates across 4 continents in over 6,000 hotels!
• Friends and family discounts £500 reward referral scheme
• Wellness and mental health program
• Full-time position on a permanent basis
• Great staff parties
• Free meals on duty
• The hotel is part of the well-recognized IHG group - a valuable addition to your CV!

What We Expect From You In Return

• Minimum 1 year of Hotel Front Office experience
• Duty Manager experience
• Working knowledge of OPERA