Night Link Worker — Trauma-Informed Homeless Support

Homeless Link; Liverpool; Híbrido; GBP 24 000 - 30 000; Tempo integral

Resumo da oferta

You Matter is seeking a Night Link Worker to support residents experiencing homelessness, including those with substance misuse or mental ill health. You will help create a safe, compassionate environment and empower residents to make positive changes in their lives, within a Trauma-Informed Care framework.

Role involves waking night shifts, welfare checks, and collaboration with the team to maintain housing management records and coordinate bed sit-ups as needed. Equal opportunities employer.

Qualificações

• Background of working within a charity or community project, with homelessness sector experience.
• Knowledge of welfare benefits and housing law.
• Understanding of health and safety requirements in the workplace.
• Excellent communication, fostering confidentiality at all times.
• Empathy, respect, and ability to empower residents.
• Commitment to innovative, flexible, solutions-focused approaches.
• Organised with strong time management and prioritisation.
• IT literacy with Microsoft Office and Outlook.

Responsabilidades

• To work as part of the Night Link Worker Team.
• To provide accommodation-based support to people within a psychologically informed environment that is underpinned with a Trauma Informed Care approach on waking night shifts.
• Assist with welfare & room checks and support residents in the management of their room and relationships and to report any health and safety issues.
• Assist the Support Worker with new resident welcome as required into the service which may include HB applications risk assessments of residents.
• Motivate and support residents so they realise their goals.
• Encourage involvement and participation amongst residents in the running and shaping of the service.
• To conduct Mainstay assessments, if and where needed.
• To maintain and update residents' electronic records and rent payments on YM internal Housing Management System (DAVE).
• Provide clear and accurate information in respect of all residents in line with agreed procedures such as daily handovers ensuring that appropriate information is communicated with the support team.
• Coordinate the additional Sit Up beds as and when required.

Conhecimentos

Empathy

Respect

Communication

Commitment

Organisation

Problem solving

Welfare and safety awareness

Formação académica

NVQ/L2 Health & Social Care

Ferramentas

Microsoft Office

Outlook

Descrição da oferta de emprego

You Matter is seeking a Night Link Worker to support residents experiencing homelessness, including those with substance misuse or mental ill health. You will help create a safe, compassionate environment and empower residents to make positive changes in their lives, within a Trauma-Informed Care framework.

Role involves waking night shifts, welfare checks, and collaboration with the team to maintain housing management records and coordinate bed sit-ups as needed. Equal opportunities employer.