Night Housing Concierge | Safe, Welcoming Care & Benefits

Home Group Limited; St. Austell; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Health cash plan

Pension matching

Instant pay access

Discounts

Job summary

Home Group Limited is hiring a Housing Concierge in St Austell for a part-time, night-shift role. You will patrol communal areas to ensure safety, greet residents, coordinate repairs or cleaning, and serve as the first line of support when others are unavailable.

The role emphasizes calm decision-making, strong communication, and safeguarding vulnerable customers, with emphasis on community wellbeing and building security.

Qualifications

• Calm under pressure with clear communication.
• Experience in supporting others, either personally or professionally.
• Good judgement and clear communication.

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas.
• Greeting customers and visitors, picking up repairs or cleaning.
• First line of support when the wider team isn’t available.
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues to manage anti-social behaviour.

Skills

Calm under pressure

Communication skills

Customer support

Team collaboration

Tools

CCTV system

Job description

Home Group Limited is hiring a Housing Concierge in St Austell for a part-time, night-shift role. You will patrol communal areas to ensure safety, greet residents, coordinate repairs or cleaning, and serve as the first line of support when others are unavailable.

The role emphasizes calm decision-making, strong communication, and safeguarding vulnerable customers, with emphasis on community wellbeing and building security.