Night Front Office Leader — Guest Experience & Audit

Valor Hospitality Partners, LLC; Chester; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Team member rates

Friend & family stays

Dining discount 50%

Free meals on duty

Shopping discounts

Cycle To Work discount

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking an Assistant Night Manager to deputise for the Night Manager and run night audit, health and safety checks, and night security walks. You will handle guest requests with strong attention to detail and ensure smooth shift handovers.

The role requires excellent communication, guest service skills, and flexibility to work nights across 7 days. Training and career progression opportunities are available as part of our hospitality career path.

Qualifications

• Experience in front of house or reception preferred.
• Strong communication and customer service skills evident.

Responsibilities

• Night audit duties.
• Health and safety checks.
• Night security walks.
• Handling guest requests and handovers.

Skills

Communication

Customer service

Night shift flexibility

Job description

Crowne Plaza Chester is seeking an Assistant Night Manager to deputise for the Night Manager and run night audit, health and safety checks, and night security walks. You will handle guest requests with strong attention to detail and ensure smooth shift handovers.

The role requires excellent communication, guest service skills, and flexibility to work nights across 7 days. Training and career progression opportunities are available as part of our hospitality career path.