Assistant Night Manager - Elevate Guest Experience

Valor Hospitality; Exeter; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Exclusive discounts

Staff hotel rates

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Wellbeing programme

Job summary

Valor Hospitality is seeking an Assistant Night Manager to deputise in the absence of the Night Manager, running night audit, health and safety checks, night security walks and handling guest requests.

Great communication and customer service are essential, with detailed handovers to incoming shifts and Duty Manager. The role offers flexible shifts, apprenticeship training and internal development opportunities.

Qualifications

• Strong background in Front of House or Reception operations.
• Excellent customer service and communication skills.
• Ability to hand over detailed information between shifts.

Responsibilities

• Run night audit and health and safety checks.
• Conduct night security walks and respond to guest requests.

Skills

Front of House

Reception operations

Communication skills

Customer service

Night management

Job description

Valor Hospitality is seeking an Assistant Night Manager to deputise in the absence of the Night Manager, running night audit, health and safety checks, night security walks and handling guest requests.

Great communication and customer service are essential, with detailed handovers to incoming shifts and Duty Manager. The role offers flexible shifts, apprenticeship training and internal development opportunities.