Night Operations Supervisor — Front Desk & Guest Experience

Valor Hospitality Careers - UK; Chester; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Staff discounts

Room rates from £30

Dining discounts 50%

Free meals during shift

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Crowne Plaza Chester is seeking an Assistant Night Manager to support the Night Manager, manage night operations and ensure guest satisfaction. You will run night audit, health and safety checks, and oversee duty handovers while maintaining high service standards.

Flexible shifts, with nights and weekends, are available to suit business needs and career progression within the hotel. We offer training and apprenticeships to develop your hospitality career and promote internal progression.

Qualifications

• Excellent communication and handover skills.
• Customer service experience is essential.
• Flexibility for nights, weekends and holidays.

Responsibilities

• Assist Night Manager and operate during night shift.
• Conduct night audit, health and safety checks.
• Perform night security walks and respond to guest requests.

Skills

Communication skills

Night shift flexibility

Customer service

Job description

Crowne Plaza Chester is seeking an Assistant Night Manager to support the Night Manager, manage night operations and ensure guest satisfaction. You will run night audit, health and safety checks, and oversee duty handovers while maintaining high service standards.

Flexible shifts, with nights and weekends, are available to suit business needs and career progression within the hotel. We offer training and apprenticeships to develop your hospitality career and promote internal progression.