Night Front of House Assistant – Guest Service

SmartRecruiters, Inc.; Tilbury; On-site; GBP 15,000 - 21,000; Full time

Job summary

BaxterStorey is seeking a Front of House General Assistant for night shifts in Tilbury. This full-time temporary role pays £13.18 per hour. You will welcome guests, serve food and drinks, and work with kitchen and service teams to deliver excellent hospitality.

Shifts run 20:30–04:30 with 5 days out of 7 (or 2 days of 7 on weekends). We're looking for friendly, customer-focused individuals who can maintain high standards of service, cleanliness, and safety while adapting to fast-paced

Qualifications

• Genuine passion for delivering guest-focused service.
• Strong verbal and written communication with colleagues and guests.
• Ability to work well in a team within a fast-paced environment.
• Adaptability and resilience in dynamic situations.
• Knowledge of food safety or willingness to train.
• Physical stamina to be on your feet for extended periods.
• Excellent organisation and time management skills.
• Reliability, punctuality and professional appearance.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide outstanding customer service by addressing guest needs with empathy.
• Collaborate with kitchen and back-of-house teams to support operations.
• Maintain cleanliness and hygiene in dining areas and service stations.
• Follow health and safety regulations and organizational policies.
• Communicate clearly with team members and management.
• Handle multiple tasks during peak service periods.

Skills

Customer service

Communication

Teamwork

Adaptability

Multitasking

Time management

Reliability

Punctuality

Hospitality

Food safety knowledge

Job description

BaxterStorey is seeking a Front of House General Assistant for night shifts in Tilbury. This full-time temporary role pays £13.18 per hour. You will welcome guests, serve food and drinks, and work with kitchen and service teams to deliver excellent hospitality.

Shifts run 20:30–04:30 with 5 days out of 7 (or 2 days of 7 on weekends). We're looking for friendly, customer-focused individuals who can maintain high standards of service, cleanliness, and safety while adapting to fast-paced