Night Hospitality Assistant - Service & Opportunities

WSH Group; Billingham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 Days holiday including bank hols

Birthday off

3 volunteering days

3 days grandparent leave

Pension and life insurance

Discounts via Perkbox

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Job summary

BaxterStorey is seeking a General Assistant to work nights in a hospitality setting, serving food and drinks and ensuring guest satisfaction. You’ll work with a collaborative team, follow health and safety guidelines, and keep dining and kitchen areas clean and welcoming.

The role offers a supportive environment with development opportunities and a strong values-based culture that prioritizes inclusivity and exceptional guest experiences.

Qualifications

• Have a contagious passion for food and/or customer service.
• Enjoy collaboration within an inclusive team environment.
• Adapt to challenges with a solution-oriented mindset.
• Previous experience in food service is a plus.
• Knowledge of food safety and sanitation practices.
• Align with BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Food passion

Teamwork

Adaptability

Food service experience

Food safety

Core values alignment

Job description

BaxterStorey is seeking a General Assistant to work nights in a hospitality setting, serving food and drinks and ensuring guest satisfaction. You’ll work with a collaborative team, follow health and safety guidelines, and keep dining and kitchen areas clean and welcoming.

The role offers a supportive environment with development opportunities and a strong values-based culture that prioritizes inclusivity and exceptional guest experiences.