Night Front Desk Specialist — Welcoming, Safe Stays

Crimson Hotels Group; Woking; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted stays around the world?

Free meal on duty + unlimited hotDrink

Paid day off for your Birthday?

Team member discounts?

Health Benefit schemes??

Employee Assistance Programme and well

Learning and development opportunities

Recognition and reward schemes?

Job summary

Crimson Hotels Group is seeking a Night Receptionist to manage overnight front desk operations, ensuring guest safety and comfort. You will handle check-ins, respond to guest queries, and coordinate with other departments to maintain a welcoming overnight experience.

The role requires experience in a front desk or hospitality setting, excellent communication, and the ability to work independently during night shifts in a fast-paced environment.

Qualifications

• Experience in a front desk or hospitality role.
• Excellent communication skills.
• Ability to work independently during night shifts.
• Confident with hotel systems.
• Able to thrive in a fast-paced environment.

Responsibilities

• Oversee overnight front desk operations, ensuring guest safety and comfort.
• Handle check-ins and check-outs efficiently and courteously.
• Liaise with other hotel departments to maintain a seamless guest experience overnight.

Skills

Customer service

Front desk experience

Communication skills

Night shift independence

Job description

Crimson Hotels Group is seeking a Night Receptionist to manage overnight front desk operations, ensuring guest safety and comfort. You will handle check-ins, respond to guest queries, and coordinate with other departments to maintain a welcoming overnight experience.

The role requires experience in a front desk or hospitality setting, excellent communication, and the ability to work independently during night shifts in a fast-paced environment.