Night Front Desk Host — Warm Hospitality & Perks

Hilton; Glasgow; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Discounted travel

Food and beverage discounts

Free meals on duty

Holiday allowance 28 days

Employee stock purchase programme

Pension scheme

Perks at Work discounts

Mental health resources

Crisis Concierge

Career development opportunities

Job summary

Hilton Glasgow is seeking a Night Receptionist to warmly welcome guests and manage check-in/check-out with precision. You’ll verify charges, issue receipts, and assist guests with information about our hotel and local area.

You will also promote hotel services, handle guest requests with care, and contribute to a seamless guest experience during the night shift. The role offers competitive pay and a breadth of team benefits.

Qualifications

• Guest-facing hospitality mindset and strong communication.
• Ability to greet guests and provide information about local area.
• Upsell hotel services to maximize revenue.

Responsibilities

• Work part-time: 20 hours per week contract.
• Deliver a warm welcome and complete check-in/check-out processes.
• Process guest departures, verify charges, and issue receipts.
• Provide hotel knowledge on offerings, room types, rates, and promotions.
• Promote hotel services and amenities to guests.
• Respond to guest requests with care and urgency, managing messages.

Job description

Hilton Glasgow is seeking a Night Receptionist to warmly welcome guests and manage check-in/check-out with precision. You’ll verify charges, issue receipts, and assist guests with information about our hotel and local area.

You will also promote hotel services, handle guest requests with care, and contribute to a seamless guest experience during the night shift. The role offers competitive pay and a breadth of team benefits.