Night Front Desk Hero - Guest Experience Champion

Radisson Hotel Group; East Midlands; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts

Friends & Family discount

Breakfast & dining discounts

Job summary

Radisson Hotel Group is seeking a Night Receptionist to join our UK night team. You’ll ensure seamless guest experiences during the night, handle front desk duties with warmth, keep the area secure, and support a smooth 24/7 operation.

Ideal candidates bring a positive, customer‑centric attitude, enjoy working through the night, and excel at teamwork, communication, and problem solving in a fast paced hospitality environment.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Skills

Flexibility

Yes I Can attitude

Attention to detail

Creative problem-solver

Passionate about service

Team player

Strong verbal communication

Likes having fun at work

Experience in a similar position (ben)

Job description

Radisson Hotel Group is seeking a Night Receptionist to join our UK night team. You’ll ensure seamless guest experiences during the night, handle front desk duties with warmth, keep the area secure, and support a smooth 24/7 operation.

Ideal candidates bring a positive, customer‑centric attitude, enjoy working through the night, and excel at teamwork, communication, and problem solving in a fast paced hospitality environment.