Guest Experience Agent — Front Desk Dynamo

Radisson Hotel Group; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts

Local perks

Job summary

Radisson Hotel Group in the United Kingdom is looking for a friendly Receptionist to join our Front Office Team. You will be the first point of contact for guests, delivering high standards of service from check-in to check-out.

We value patience, empathy, strong communication and a pro-active approach to guest satisfaction. Experience in a similar role is beneficial but not essential, and training will be provided.

Qualifications

• Strong customer service skills.
• Excellent verbal and written communication.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Answer guest inquiries and resolve issues to ensure a positive experience.
• Collaborate with front desk and other hotel departments to meet guest needs.

Skills

Customer service

Communication

Team player

Patience

Job description

Radisson Hotel Group in the United Kingdom is looking for a friendly Receptionist to join our Front Office Team. You will be the first point of contact for guests, delivering high standards of service from check-in to check-out.

We value patience, empathy, strong communication and a pro-active approach to guest satisfaction. Experience in a similar role is beneficial but not essential, and training will be provided.