Night Front Desk & Guest Services — Dundee

The Sirius Hotel Group; Dundee; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Bonus incentives

Learning & Development Programme

Wellbeing programme

Discounted hotel rates

Employee Assistance Programme

Enhanced sick pay

Milestone rewards

Online community

Referral bonus

Cycle to work

Life Assurance

Salary Sacrifice

Job summary

Four Points Flex by Sheraton Dundee is recruiting a Night Team Member to join our hospitality team. You will be the first point of contact for guests, handling arrivals, departures and interactions with warmth and efficiency.

You’ll deliver consistent, friendly service throughout the guest journey and promptly resolve requests in line with hotel policies, contributing to memorable stays for business and leisure guests alike.

Qualifications

• Experience in hospitality or customer service.
• Ability to assist guests with requests and inquiries.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional guest experiences throughout the guest journey.
• Provide excellent guest service at the front desk and handle arrivals/departures smoothly.
• Promptly and efficiently handle guest requests in line with hotel policies.

Skills

Guest service

Front desk

Communication

Job description

Four Points Flex by Sheraton Dundee is recruiting a Night Team Member to join our hospitality team. You will be the first point of contact for guests, handling arrivals, departures and interactions with warmth and efficiency.

You’ll deliver consistent, friendly service throughout the guest journey and promptly resolve requests in line with hotel policies, contributing to memorable stays for business and leisure guests alike.