Night Front Desk & Guest Safety Concierge

Woodbury Park; Woodbury; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free parking

Uniform provided

Birthday off

Wedding day off

Volunteer day

Meal discount

Retail discount

Spa discount

Cycle to Work

Job summary

The Club Company is seeking a dependable Night Porter to manage front-desk operations during the night, ensuring a safe and smooth overnight stay for guests. You will handle late check-ins, early check-outs, and security, while balancing accounts and coordinating night-time cleaning.

Regular training sessions and a proactive, guest‑centric approach are expected to maintain high standards across our clubs.

Qualifications

• Experience in hotel/hospitality environment preferred.

Responsibilities

• Manage front-desk operations during the night shift.
• Handle late check-ins and early check-outs.
• Balance nightly financial accounts and reconcile charges.
• Ensure the security of guests and premises.
• Coordinate night-time cleaning and report maintenance issues.
• Attend regular training sessions and team meetings.

Skills

Hospitality experience

Job description

The Club Company is seeking a dependable Night Porter to manage front-desk operations during the night, ensuring a safe and smooth overnight stay for guests. You will handle late check-ins, early check-outs, and security, while balancing accounts and coordinating night-time cleaning.

Regular training sessions and a proactive, guest‑centric approach are expected to maintain high standards across our clubs.