Night Front Desk & Guest Care Ambassador

Leonardo Hotel Management (UK) Limited; Swindon; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing training programmes

Job summary

Leonardo Hotel Management (UK) Limited in Swindon is seeking a Casual Night Porter to join our Front Office team and help deliver memorable guest experiences across our busy hotel. You’ll play a key ambassador role, support security, safety and guest service while keeping clockwork operations overnight.

You’ll interact with guests during arrival and departure, assist with room service orders, and collaborate with other departments to ensure every guest leaves with a positive impression.

Qualifications

• Previous hospitality experience is preferred.

Responsibilities

• Ensure safety and security of the hotel and guests.
• Carry out regular Fire Walks each night.
• Set out ambient breakfast items in the morning and assist with room service.

Job description

Leonardo Hotel Management (UK) Limited in Swindon is seeking a Casual Night Porter to join our Front Office team and help deliver memorable guest experiences across our busy hotel. You’ll play a key ambassador role, support security, safety and guest service while keeping clockwork operations overnight.

You’ll interact with guests during arrival and departure, assist with room service orders, and collaborate with other departments to ensure every guest leaves with a positive impression.