Night Front Desk and Guest Experience

Leonardo Hotels; Swindon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training with path

Job summary

Leonardo Hotels in the United Kingdom seeks a Casual Night Porter to support the Front Office team and help deliver memorable guest experiences. You will assist with check-ins/check-outs, ensure guest safety, and help prepare room service orders during the night shift.

The role involves teamwork across departments and contributing to hospitality standards across our UK & Europe portfolio. We offer various perks including staff room-rate access, a recognition scheme, referrals rewards, wellbeing

Responsibilities

• Ensure the safety and security of the hotel and guests as part of the Night Team.
• Carry out regular Fire Walks each night.
• Prepare ambient breakfast items and present them neatly for service.
• Interact with guests at welcome and departure and assist with in-room orders when needed.

Job description

Leonardo Hotels in the United Kingdom seeks a Casual Night Porter to support the Front Office team and help deliver memorable guest experiences. You will assist with check-ins/check-outs, ensure guest safety, and help prepare room service orders during the night shift.

The role involves teamwork across departments and contributing to hospitality standards across our UK & Europe portfolio. We offer various perks including staff room-rate access, a recognition scheme, referrals rewards, wellbeing