Night Front Office Specialist - Guest Care & Security

Leonardo Hotels; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week perks

Wellbeing Calendar

Training and progression paths

Job summary

Leonardo Hotels is seeking a Night Porter to support the Front Office team across our Glasgow hotel. You will help ensure guest satisfaction by delivering attentive care, greeting guests on arrival and departure, and working closely with kitchen colleagues to prepare room service orders.

You will contribute to hotel safety, assist the Head of Department, and participate in the hotel’s wellbeing and progression initiatives as part of a vibrant team in the Leonardo Hotels estate.

Responsibilities

• Maintain the safety and security of the hotel and its guests.
• Carry out regular Fire Walks each night with the Night team.
• Prepare ambient breakfast items and assist with room service as needed.

Job description

Leonardo Hotels is seeking a Night Porter to support the Front Office team across our Glasgow hotel. You will help ensure guest satisfaction by delivering attentive care, greeting guests on arrival and departure, and working closely with kitchen colleagues to prepare room service orders.

You will contribute to hotel safety, assist the Head of Department, and participate in the hotel’s wellbeing and progression initiatives as part of a vibrant team in the Leonardo Hotels estate.