Night Front Desk & Guest Care Specialist

Leonardo Hotels; Inverness; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Room rate discounts

Recognition scheme

Referral program

Thank You Week

Wellbeing calendar

Training & progression

Job summary

Leonardo Hotel Inverness is seeking a part-time Night Porter to support the smooth operation of the Front Office and to act as an ambassador for the Leonardo Hotels estate. You’ll be part of a vibrant team, ensuring guests receive attentive service and a secure, comfortable stay.

In this role you’ll interact with guests at check-in and check-out, help prepare room service orders with the kitchen, and assist with nightly safety and security tasks to maintain high standards across the hotel.

Responsibilities

• Support the smooth running of the Front Office department.
• Interact with guests at welcome and departure to enhance guest experience.
• Assist in the kitchen to prepare room service orders.

Job description

Leonardo Hotel Inverness is seeking a part-time Night Porter to support the smooth operation of the Front Office and to act as an ambassador for the Leonardo Hotels estate. You’ll be part of a vibrant team, ensuring guests receive attentive service and a secure, comfortable stay.

In this role you’ll interact with guests at check-in and check-out, help prepare room service orders with the kitchen, and assist with nightly safety and security tasks to maintain high standards across the hotel.