Night Porter — Guest Care, Security & Breakfast Setup

Leonardo Hotels; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Special room rates across UK & Europe

Recognition vouchers

Thank You Week

Training & progression paths

Job summary

Leonardo Hotels is seeking a Night Porter in Cheltenham to support the Front Office and ensure smooth night operations. You will act as an ambassador for the hotel, delivering guest care and collaborating with other departments to uphold service standards.

You will work as part of the Night team, focusing on safety, guest interactions at arrival/departure, and assisting in kitchen tasks for room service orders, while embracing the company vision and values.

Responsibilities

• Ensure hotel security and safety during night shifts
• Conduct regular checks and fire walks as part of safety routine
• Assist with guest interactions during welcome and departure
• Assist in preparing ambient breakfast items for morning display
• Support Head of Department to keep operations running smoothly

Job description

Leonardo Hotels is seeking a Night Porter in Cheltenham to support the Front Office and ensure smooth night operations. You will act as an ambassador for the hotel, delivering guest care and collaborating with other departments to uphold service standards.

You will work as part of the Night team, focusing on safety, guest interactions at arrival/departure, and assisting in kitchen tasks for room service orders, while embracing the company vision and values.