Night Front Desk Ambassador | Hospitality Expert

Staycity Group; Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program (EAP)

Birthday day off

Job summary

Staycity Group is seeking a Night Reception Team Member in the United Kingdom to welcome guests and ensure a smooth overnight operation. You will act as a brand ambassador, manage guest needs, and coordinate with other hotel teams to maintain Staycity's high standards.

This role emphasizes guest relations, professionalism, and clear communication during night shifts, with training provided for hotel systems and procedures.

Qualifications

• Previous experience in a similar property is helpful but training will be provided.
• Opera experience is helpful but not required; full training provided.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Be a Brand Ambassador: embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Skills

Excellent communication

Interpersonal skills

Job description

Staycity Group is seeking a Night Reception Team Member in the United Kingdom to welcome guests and ensure a smooth overnight operation. You will act as a brand ambassador, manage guest needs, and coordinate with other hotel teams to maintain Staycity's high standards.

This role emphasizes guest relations, professionalism, and clear communication during night shifts, with training provided for hotel systems and procedures.