Night Front Desk & Guest Experience Ambassador

Staycity Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Paid family leave (>1 year)

Flexible working patterns

Bonus scheme

Discounted overnight stays

Refer and earn up to £550

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program (EAP)

Birthday day off

Job summary

Staycity Group in London is hiring a Night Reception Team Member to help shape the Staycity guest journey. You will be the first point of contact for guests during night hours, ensuring a smooth and welcoming experience.

We offer a comprehensive benefits package including paid family leave, flexible working patterns, a bonus scheme, discounted overnight stays, refer-and-earn rewards, cycle-to-work, education support, volunteer days, EAP, and a birthday day off.

Qualifications

• Excellent communication and interpersonal skills are required for this role.
• Prior experience working in a similar property is helpful but not a must have; full training will be provided.
• Experience with Opera is helpful but not required as training will be provided.

Responsibilities

• Be a Brand Ambassador: embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: confidence and great communication are vital in leaving lasting impressions.

Skills

Communication

Interpersonal skills

Tools

Opera

Job description

Staycity Group in London is hiring a Night Reception Team Member to help shape the Staycity guest journey. You will be the first point of contact for guests during night hours, ensuring a smooth and welcoming experience.

We offer a comprehensive benefits package including paid family leave, flexible working patterns, a bonus scheme, discounted overnight stays, refer-and-earn rewards, cycle-to-work, education support, volunteer days, EAP, and a birthday day off.