Night Duty Manager - Hospitality & Rooms Operations

Courtyard by Marriott Sheffield-Front Office/Reception; Sheffield; In loco; GBP 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly rate up to £15.44

4-on-4-off shift pattern

Discounted hotel room rates

Birthday leave

Enhanced maternity/adoption/sharedPar*

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (£250)

Flexible working arrangements

Wagestream

Employee Assistance Programme

Social and wellness events

Free meals on duty

Descrizione del lavoro

RBH Hospitality Management is hiring a Nights Duty Manager for our Sheffield hotel. You will balance and reconcile nightly financials, assist late arrivals and provide overnight front desk support, and perform security checks to ensure guest safety.

You'll lead the night team, coordinate with front office and accounting, prepare handover notes, and ensure the property is ready for the next day. The role offers an up-to-£15.44/hour pay rate and a 4-on-4-off pattern.

Competenze

• Previous experience in hospitality or finance roles, with an understanding of accounting principles
• Strong attention to detail and accuracy
• Good communication skills and the ability to handle guest enquiries professionally
• IT skills and familiarity with property management systems (PMS)

Mansioni

• Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
• Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
• Check in late arrivals, assist guests with inquiries, and provide overnight front desk support
• Conduct regular security checks to ensure guest and property safety
• Collaborate with the front office and accounting teams to address night audit issues
• Prepare handover notes and ensure information is recorded for the day team
• Handle emergencies overnight, coordinating with needed departments
• Lead nights bar and room service operations
• Manage night team members
• Ensure the hotel is set for the following day
• Support Night Porter to ensure public areas are clean
• Be present during breakfast service and support the F&B team

Conoscenze

Attention to detail

Communication skills

Strumenti

PMS familiarity

Descrizione del lavoro

RBH Hospitality Management is hiring a Nights Duty Manager for our Sheffield hotel. You will balance and reconcile nightly financials, assist late arrivals and provide overnight front desk support, and perform security checks to ensure guest safety.

You'll lead the night team, coordinate with front office and accounting, prepare handover notes, and ensure the property is ready for the next day. The role offers an up-to-£15.44/hour pay rate and a 4-on-4-off pattern.