Night Customer Service Associate – Extra £1.50 (11pm-6am)

Luxury Leisure; Greater London; On-site; GBP 12,000 - 17,000; Full time

Job summary

Luxury Leisure is opening a brand venue in the UK. This role covers a night-shift rota from 22:00 to 08:30, with three nights per week on a flexible 7-day pattern. Initial training will take place at our Clapham Junction venue until February 2027.

As a team member you will deliver excellent customer service, promote offers and events, and suggest games while handling cash. There is an ID check policy (25s) and strict gambling rules to follow, ensuring safe and compliant play.

Qualifications

• Customer service experience required.
• Able to handle cash and give change.
• Willing to work 3 nights per week on a 22:00–08:30 rota.

Responsibilities

• Promote offers, promotions and events.
• Provide refreshments and snacks to customers.
• Recommend games and alternative machines using product knowledge gained through training.
• Handle cash and give change as part of daily duties.

Skills

Customer service

Cash handling

Communication

Team work

Job description

Luxury Leisure is opening a brand venue in the UK. This role covers a night-shift rota from 22:00 to 08:30, with three nights per week on a flexible 7-day pattern. Initial training will take place at our Clapham Junction venue until February 2027.

As a team member you will deliver excellent customer service, promote offers and events, and suggest games while handling cash. There is an ID check policy (25s) and strict gambling rules to follow, ensuring safe and compliant play.