Night Concierge & Guest Services Specialist

Artemis Hotels Management Limited; Shrewsbury; Vor Ort; GBP 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Training and development

28 days holiday incl BH

Pension entitlement

Discounted room rates

Incentives and rewards

Meals on duty

Zusammenfassung

Albrighton Hall Hotel & Spa is seeking a dedicated Night Concierge/Porter to welcome guests, maintain security, and keep the property ready for the morning team. The role involves monitoring the building, handling night-time service, and logging incidents as they occur.

You will need hotel experience, comfort with night shifts, the ability to work independently and as part of a team, and a commitment to safety and licensing standards. The position offers a competitive salary and benefits.

Qualifikationen

• Worked in a hotel or accommodation services business.
• Able to work in a fast-paced environment.
• Able to work independently and be self-motivated.
• Flexible night shifts including weekends.

Aufgaben

• Provide guests with a warm welcome and maintain a secure hotel overnight.
• Ensure all revenues are charged and keys securely kept.
• Carry out morning checks and support with housekeeping as needed.
• Check in/check out guests using the PMS system.
• Maintain safety by ensuring fire safety equipment and doors are compliant.
• Respond to guest requests during the night and support with conference/room setup as needed.

Kenntnisse

Night shift experience

Customer service

Team player

Safety awareness

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Albrighton Hall Hotel & Spa is seeking a dedicated Night Concierge/Porter to welcome guests, maintain security, and keep the property ready for the morning team. The role involves monitoring the building, handling night-time service, and logging incidents as they occur.

You will need hotel experience, comfort with night shifts, the ability to work independently and as part of a team, and a commitment to safety and licensing standards. The position offers a competitive salary and benefits.