Night Concierge & Guest Services Specialist

Elite Hotels; Eastbourne; On-site; GBP 20,000 - 24,000; Full time

Job summary

Elite Hotels in Eastbourne is seeking a diligent Night Porter to welcome guests, escort them to rooms, assist with luggage and provide guidance on local amenities. The role combines hospitality with attentive service during the night shift.

You will handle valet parking, prepare light snacks, and ensure guest comfort while maintaining security and professional demeanour. A reliable, physically fit candidate with clear English communication is preferred; a UK driving licence is helpful, and prior

Qualifications

• Must have a clean, valid UK driving licence.
• Welcoming personality to create a memorable guest experience, while remaining assertive when required.
• Excellent English language skills, both verbal and written.
• Physically fit as some heavy lifting is required.
• Experience in hospitality or customer service is preferred.

Responsibilities

• Welcoming late arriving guests and escorting them to their rooms.
• Assisting guests with luggage.
• Providing advice on hotel facilities and local places of interest.
• Valet parking cars.
• Preparing snacks and serving food and drinks.

Skills

Driving licence

Welcoming persona

English skills

Physical fitness

Hospitality experience

Job description

Elite Hotels in Eastbourne is seeking a diligent Night Porter to welcome guests, escort them to rooms, assist with luggage and provide guidance on local amenities. The role combines hospitality with attentive service during the night shift.

You will handle valet parking, prepare light snacks, and ensure guest comfort while maintaining security and professional demeanour. A reliable, physically fit candidate with clear English communication is preferred; a UK driving licence is helpful, and prior