Night Concierge

Salvation Army Homes; Doncaster; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays

Westfield Healthcare Cash Back Plan

Matched pension up to 6%

Enhanced family leave

Occupational sick pay

Season ticket loans

Volunteering days

Cycle to Work Scheme

Private medical insurance discount

Career development support

Job summary

Salvation Army Homes is seeking a Night Concierge to provide a waking, overnight on-site presence at Doncaster Foyer, ensuring resident wellbeing and building security. The role requires strong communication, resilience, and a compassionate, asset-based approach to empowering residents.

You will engage with residents and partners, support vulnerable groups, and contribute to a safe, inclusive environment while adhering to safeguarding policies and the organisation’s values.

Qualifications

• Be a confident and capable communicator, not fazed by difficult situations.
• Build trusting, professional relationships with a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups.
• Understand or learn about community resources and organisations that can help our clients.

Responsibilities

• Provide a waking, overnight on-site presence in the Service to ensure safety and wellbeing of residents and security of the building.
• Oversee security and contribute to a supportive, respectful living environment for residents.

Skills

Communicator

Resilience

Empowerment

Homeless support

Community resources

Job description

Role

The Night Concierge will provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of residents and the security of the building.

What you’ll bring

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups.
• Understand or learn about community resources and organisations that can help our clients.

Working Arrangements

Service based at Doncaster Foyer

Rota based including weekends

Our Offer

• 26 days annual leave plus bank holidays, increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

Closing date: 26 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)

About The Company

Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.

If you join our passionate staff team you will be contributing to our mission; Safe Homes. Transform Lives where you will make a positive difference to residents, who are at the heart of everything we do.

Guaranteed interview scheme

Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

Equal opportunities

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

Inclusion and support

If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.