Night Concierge

Rendall & Rittner; City of Westminster; On-site; GBP 34,000; Full time

Job summary

A leading property management company in Westminster seeks a Night Concierge. This full-time role involves creating a positive environment for residents and guests while providing exemplary customer service. Responsibilities include managing queries, building relationships, and leading team efforts. The position offers competitive compensation, career growth opportunities, and perks like a pension scheme and employee assistance programs. Join this dynamic team and enhance your career in property management.

Benefits

Competitive salary

Discretionary bonuses

16 days holiday

Employee Assistance Programs

Qualifications

• Proven experience in customer service roles.
• Ability to handle feedback and complaints effectively.
• Passionate about creating a positive environment.

Responsibilities

• Create a safe and engaging environment for residents and guests.
• Lead and inspire the team to deliver excellent service.
• Manage all queries and interactions efficiently.

Skills

Customer service expertise

Proactive attitude

Teamwork and relationship building

Job description

Share this vacancy : Ref21401Location9 Millbank - 9 Millbank, Westminster, London, SW1P 3ANEmployment typeFull-TimeWorking pattern4 Days On, 4 Days Off – 1900 - 0700Salary33025DepartmentConciergeRegionCentral LondonClosing date24 / 12 / 2025Description

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package.

Position

Night Concierge

Location

9 Millbank, Westminster, SW1P 3AN

Working Hours

4 days on, 4 days off 1900 - 0700

Salary

£33,025 per annum (depending on experience)

Contract

A permanent position that offers stability and room for growth.

Why Rendall & Rittner

Award‑Winning: Join an established and celebrated company known for delivering first‑class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Time Off: Enjoy 16 days of holiday plus national holidays.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work‑related matters.

Development Details

This role will be based at an exclusive riverside residential development. 9 Millbank is a collection of 201 Grade II listed homes in the heart of Westminster. The development boasts a wealth of luxurious facilities including a pool, spa, gym and cinema, as well as 24‑hour concierge.

Key Responsibilities and Requirements

As a Night Concierge at Rendall & Rittner, you will :

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

How to Apply

Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. #LI‑AW1

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!