Night CCTV Controller: Proactive Security Ops

OCS; Ipswich; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking a vigilant CCTV Operator to support the security of our Ipswich site. You will operate CCTV and other security systems, monitor incidents, and escalate them according to the Incident and Emergency Plan.

The role requires clear communication and thorough documentation of daily activities. Permanent night shifts 18:00–06:00 on a 4-on, 2-off pattern offer stable hours and opportunities to contribute to a large facilities management team.

Qualifications

• You must have the right to work in the UK.
• SIA – CCTV
• ACT Awareness
• SCaN for CCTV Operators
• Problem-solving skills
• Effective verbal and written communication skills

Responsibilities

• Ensure clear, accurate communication and transmission of all relevant information
• Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
• Effectively deploy security resources to handle all incidents and matters arising
• Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
• Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
• Implement emergency procedures in accordance with the Incident and Emergency Plan
• Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities

Skills

Problem-solving

Verbal communication

Written communication

Right to work in the UK

SIA – CCTV

ACT Awareness

SCaN for CCTV Operators

Job description

OCS UK & Ireland is seeking a vigilant CCTV Operator to support the security of our Ipswich site. You will operate CCTV and other security systems, monitor incidents, and escalate them according to the Incident and Emergency Plan.

The role requires clear communication and thorough documentation of daily activities. Permanent night shifts 18:00–06:00 on a 4-on, 2-off pattern offer stable hours and opportunities to contribute to a large facilities management team.