Night CCTV Control Room Operator – SIA Licensed

Carlisle Support Services; Liverpool; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Competitive hourly rate

Company Pension Scheme

Health and Wellbeing Plans

Stream – wage access

Full induction, ongoing training, and

Career development opportunities

Quality kit and uniform provided

Funded SIA Top-Up Training

Employee Assistance Programme

Refer a Friend Scheme

Job summary

Carlisle Support Services is hiring a CCTV Control Room Operator at Anfield Stadium (L4 0TH). The role is nights, 18:00–06:00, on a 4 on/4 off pattern, with a pay rate of £14.35 per hour.

You will monitor CCTV, respond to incidents, manage access, and coordinate with mobile patrols. The position requires a valid SIA Licence, CCTV Licence, and previous CCTV/control room experience.

We offer a pension, health plans, training, uniform, and a supportive environment with career development.

Qualifications

• Valid SIA Door Supervisor or Security Guarding Licence (Essential)
• Valid CCTV Licence (Essential)
• Previous experience working within a CCTV or Security Control Room environment across a large, multi-functional site (Essential)
• Confident liaising with mobile patrol officers, on-site security teams, and management to coordinate effective incident response
• Able to monitor and manage multiple live incidents and communications simultaneously within a fast-paced control room environment
• Experience using CCTV systems, radio communications, incident logging systems, and escalation procedures
• Strong situational awareness and ability to support operational security teams across a large estate
• 5 years’ checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Strong communication and interpersonal skills
• Able to work effectively both independently and as part of a team

Responsibilities

• Ensuring colleague and visitor safety, providing reassurance across the site
• Providing a smart, visible, proactive, and engaging security presence
• Monitoring CCTV systems and responding appropriately to incidents
• Effective conflict management and incident response
• Controlling access and egress while conducting security patrols to deter crime
• Proactively and professionally engaging with members of the public
• Identifying hazards and incidents and escalating where required
• Providing guidance, information, and support as a first point of contact
• Following all safety and security procedures and processes
• Working collaboratively as part of a wider security team

Job description

Carlisle Support Services is hiring a CCTV Control Room Operator at Anfield Stadium (L4 0TH). The role is nights, 18:00–06:00, on a 4 on/4 off pattern, with a pay rate of £14.35 per hour.

You will monitor CCTV, respond to incidents, manage access, and coordinate with mobile patrols. The position requires a valid SIA Licence, CCTV Licence, and previous CCTV/control room experience.

We offer a pension, health plans, training, uniform, and a supportive environment with career development.