CCTV Control Room Operator- Nights

Carlisle Support Services; Liverpool; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Competitive hourly rate

Company Pension Scheme

Health and Wellbeing Plans

Stream – wage access

Full induction, ongoing training, and

Career development opportunities

Quality kit and uniform provided

Funded SIA Top-Up Training

Employee Assistance Programme

Refer a Friend Scheme

Job summary

Carlisle Support Services is hiring a CCTV Control Room Operator at Anfield Stadium (L4 0TH). The role is nights, 18:00–06:00, on a 4 on/4 off pattern, with a pay rate of £14.35 per hour.

You will monitor CCTV, respond to incidents, manage access, and coordinate with mobile patrols. The position requires a valid SIA Licence, CCTV Licence, and previous CCTV/control room experience.

We offer a pension, health plans, training, uniform, and a supportive environment with career development.

Qualifications

• Valid SIA Door Supervisor or Security Guarding Licence (Essential)
• Valid CCTV Licence (Essential)
• Previous experience working within a CCTV or Security Control Room environment across a large, multi-functional site (Essential)
• Confident liaising with mobile patrol officers, on-site security teams, and management to coordinate effective incident response
• Able to monitor and manage multiple live incidents and communications simultaneously within a fast-paced control room environment
• Experience using CCTV systems, radio communications, incident logging systems, and escalation procedures
• Strong situational awareness and ability to support operational security teams across a large estate
• 5 years’ checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Strong communication and interpersonal skills
• Able to work effectively both independently and as part of a team

Responsibilities

• Ensuring colleague and visitor safety, providing reassurance across the site
• Providing a smart, visible, proactive, and engaging security presence
• Monitoring CCTV systems and responding appropriately to incidents
• Effective conflict management and incident response
• Controlling access and egress while conducting security patrols to deter crime
• Proactively and professionally engaging with members of the public
• Identifying hazards and incidents and escalating where required
• Providing guidance, information, and support as a first point of contact
• Following all safety and security procedures and processes
• Working collaboratively as part of a wider security team

Job description

CCTV Control Room Operator – CCTV Licence Required

• Competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream – financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development opportunities
• Quality kit and uniform provided
• Funded SIA Top-Up Training
• Employee Assistance Programme
• Refer a Friend Scheme

The Role

• Location: Anfield Stadium, L4 0TH
• Shift Pattern: 4 on 4 off nights
• Hours: 18:00 – 06:00
• Pay: £14.35 per hour

Your core responsibilities will include, but are not limited to:

• Ensuring colleague and visitor safety, providing reassurance across the site
• Providing a smart, visible, proactive, and engaging security presence
• Monitoring CCTV systems and responding appropriately to incidents
• Effective conflict management and incident response
• Controlling access and egress while conducting security patrols to deter crime
• Proactively and professionally engaging with members of the public
• Identifying hazards and incidents and escalating where required
• Providing guidance, information, and support as a first point of contact
• Following all safety and security procedures and processes
• Working collaboratively as part of a wider security team

Is This You?

• Valid SIA Door Supervisor or Security Guarding Licence (Essential)
• Valid CCTV Licence (Essential)
• Previous experience working within a CCTV or Security Control Room environment across a large, multi-functional site is essential (Essential)
• Confident liaising with mobile patrol officers, on-site security teams, and management to coordinate effective incident response
• Able to monitor and manage multiple live incidents and communications simultaneously within a fast-paced control room environment
• Experience using CCTV systems, radio communications, incident logging systems, and escalation procedures
• Strong situational awareness and ability to support operational security teams across a large estate
• 5 years’ checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Strong communication and interpersonal skills
• Able to work effectively both independently and as part of a team

This Is Us

• Join a growing, market-leading support services provider working with some of the UK’s biggest brands, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC Studioworks.

Carlisle employs over 5,000 dedicated colleagues delivering events, security, cleaning, and retail facilities support services across the UK’s most renowned venues and critical infrastructure sites.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment including recruitment, selection, training, development, and promotion. All applicants are assessed solely on merit, skills, and ability.