Multi-Site Security Officer (Corporate CCTV Controller)

Anchor Group Services; Liverpool; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Programme

Uniform Provided

Anchor Academy Training

Cycle to Work

Job summary

Anchor Group Services is seeking an experienced Corporate CCTV Security Controller to provide relief coverage across a portfolio of prestigious corporate sites in Liverpool. You will monitor CCTV, manage alarms, and support on-site Officers while ensuring high standards of professionalism and customer service.

The role requires Frontline SIA CCTV licence, plus IT proficiency and strong communication skills.

Qualifications

• Frontline CCTV Licence (Public Space Surveillance) required.
• Door Supervisor Licence preferred.
• Experience in a Security Control Room or CCTV environment.
• Experience in corporate office environments.
• Excellent English communication.
• Strong IT skills with monitoring systems.
• Calm, professional under pressure.
• Flexible to cover shifts across multiple sites.

Responsibilities

• Monitor CCTV systems and respond to incidents.
• Operate access control, alarms and life-safety systems.
• Coordinate incidents with on-site officers and emergency services.
• Produce incident reports and maintain records.
• Monitor fire and intruder alarms and building management systems.
• Provide exceptional customer service to clients, visitors and contractors.
• Escalate incidents per site procedures.
• Maintain a professional control room environment.

Skills

CCTV Licence

Door Supervisor Licence

Control Room Experience

English Proficiency

IT Skills

Attention to Detail

Customer Service

Flexibility

Job description

Multi-Site Security Officer (Corporate CCTV Controller)

• Salary As per site rate (minimum £13.45 per hour)
• City Liverpool
• Province Merseyside
• Country United Kingdom
• Postal Code L3

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Title: Multi-Site Security Officer (CorporateCCTV Controller)

Pay: As persite rate (minimum £13.45 per hour)

Location: Variouscorporate sites across Liverpool

Reporting to: ContractsManager / Duty Manager

Overview

Anchor Group Services is looking for an experienced andprofessional Corporate CCTV Security Controller to joinour growing team, providing a dedicated relief cover across a portfolio ofprestigious corporate sites throughout Liverpool.

This is an excellent opportunity for an experienced CCTVController looking to work within high-profile corporate environments whereprofessionalism, customer service, and attention to detail are paramount. As adedicated Multi-Site Controller, you will become a valued member of the ControlRoom team, support multiple contracts while gain experience across a varietyofcorporate locations.

The successful candidate will play a vital role in protectingpeople, property and assets by monitoring CCTV systems, managing alarms,coordinating incidents, and supporting on-site Security Officers. You will alsobe responsible for access control, monitoring life safety systems, maintainingaccurate incident records and ensuring all client procedures and AssignmentInstructions are followed.

This role offers an excellent opportunity to become adedicated relief CCTV Controller across several prestigious contracts, withgenuine opportunities for further training, development and progression withinAnchor Group Services. If you have relevant security or control room experience but do notcurrently hold a CCTV licence, we would still encourage you to apply, as training can be provided for the right candidate . As ourportfolio continues to grow, there is also potential for this position to developinto a permanent full-time role for the right candidate.

Flexibility, reliability and a proactive attitude areessential, as you will be required to work a variety of shifts, including days,nights, weekends and bank holidays.

Duties Include

• MonitoringCCTV systems and responding to live incidents.
  
• Operatingaccess control, alarm management and life safety systems.
  
• Coordinatingincidents with on-site Security Officers and emergency services.
  
• Producingaccurate incident reports and maintaining Control Room records.
  
• Monitoringfire alarms, intruder alarms and building management systems.
  
• Providingexceptional customer service to clients, visitors and contractors.
  
• Escalatingincidents in accordance with site procedures.
  
• Supportingthe wider security team through effective communication.
  
• Ensuringcompliance with Assignment Instructions and client procedures.
  
• Maintaining a professional,organised and efficient Control Room environment at all times.
  

Requirements

• ESSENTIAL: Valid Frontline SIA CCTVLicence (Public Space Surveillance).
  
• PREFERRED: Door Supervisor Licence.
  
• Previousexperience working within a Security Control Room or CCTV environment.
  
• Previousexperience within corporate office environments.
  
• Excellentverbal and written English communication skills.
  
• StrongIT skills and confidence using multiple monitoring systems.
  
• Excellentobservational skills and attention to detail.
  
• Calmand professional under pressure.
  
• Smartappearance and high personal standards.
  
• Flexibleand reliable to cover shifts across multiple sites.
  
• Customerservice focused with excellent interpersonal skills.
  

We are looking for someone who is confident, well-presentedand an excellent communicator, with outstanding verbal and written Englishskills. You should be comfortable working in a fast-paced Control Roomenvironment, making informed decisions under pressure while deliveringexceptional customer service to clients, visitors, and colleagues alike.

• Access to a range of nationally recognised courses to helpfurther your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earnings reach the minimumrequirement for auto-enrolment)
  
• Stream - accessto pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access tocounselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

Other companies may call this role: Security Officer, SecurityGuard, Security Personnel, Protection Officer, Loss Prevention Officer,Security Specialist, Safety Officer, Security Coordinator, Security Analyst,Asset Protection Officer, Security Operations Officer, Security Risk Officer,Facilities Security Officer, Protection Officer, Workplace Safety &Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Liverpool, Wavertree, Bootle,Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens,Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Cheshire, Ormskirk, Bromborough

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.