CCTV Control Room Operator- Nights

Carlisle Support Service; Liverpool; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Pension scheme

Health plans

Wage access via Stream

Career development opportunities

Uniform provided

Top-Up Training

Employee Assistance Programme

Refer a Friend

Job summary

Carlisle Support Services is recruiting for a CCTV Control Room Operator at Anfield Stadium. The role covers night shifts on a 4 on 4 off pattern, 18:00–06:00, with an hourly rate of £14.35 and full induction plus ongoing training.

You will monitor CCTV, manage incidents, control access, and collaborate with on-site teams to maintain safety across a large venue. Essential licences underpin the role, with opportunities for progression within the security team.

Qualifications

• Valid SIA Door Supervisor or Security Guarding Licence (Essential).
• Valid CCTV Licence (Essential).
• Experience in CCTV or Security Control Room on a large site (Essential).
• Confident liaising with patrols, on-site teams and management.

Responsibilities

• Monitor CCTV and respond to incidents.
• Provide a visible, proactive security presence.
• Control access and conduct security patrols to deter crime.
• Escalate hazards and incidents appropriately.
• Engage with the public in a professional manner.
• Work collaboratively within a security team.
• Follow safety and security procedures.

Skills

Strong communication

Situational awareness

Teamwork

Multi-tasking

Tools

CCTV systems

Radio communications

Incident logging systems

Job description

Job Introduction

CCTV Control Room Operator - CCTV Licence Required

The Benefits

• Competitive hourly rate of pay - paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development opportunities
• Quality kit and uniform provided
• Funded SIA Top-Up Training
• Employee Assistance Programme
• Refer a Friend Scheme

The Role

Carlisle Support Services is looking for enthusiastic , reliable, and dedicated individuals to join our team working with one of our prestigious clients .

Location

Anfield Stadium, L4 0TH

Shift Pattern

4 on 4 off nights

Hours

18:00 - 06:00

Pay

£14.35 per hour

Your core responsibilities will include, but are not limited to:

• Ensuring colleague and visitor safety, providing reassurance across the site
• Providing a smart, visible, proactive, and engaging security presence
• Monitoring CCTV systems and responding appropriately to incidents
• Effective conflict management and incident response
• Controlling access and egress while conducting security patrols to deter crime
• Proactively and professionally engaging with members of the public
• Identifying hazards and incidents and escalating where required
• Providing guidance, information, and support as a first point of contact
• Following all safety and security procedures and processes
• Working collaboratively as part of a wider security team

Is This You?

• Valid SIA Door Supervisor or Security Guarding Licence (Essential)
• Valid CCTV Licence (Essential)
• Previous experience working within a CCTV or Security Control Room environment across a large, multi-functional site is essential (Essential)
• Confident liaising with mobile patrol officers, on-site security teams, and management to coordinate effective incident response
• Able to monitor and manage multiple live incidents and communications simultaneously within a fast-paced control room environment
• Experience using CCTV systems, radio communications, incident logging systems, and escalation procedures
• Strong situational awareness and ability to support operational security teams across a large estate5 years' checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Strong communication and interpersonal skills
• Able to work effectively both independently and as part of a team

This Is Us

Join a growing, market-leading support services provider working with some of the UK's biggest brands, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC Studioworks .

Carlisle employs over 5,000 dedicated colleagues delivering events, security, cleaning, and retail facilities support services across the UK's most renowned venues and critical infrastructure sites .

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment including recruitment, selection, training, development, and promotion . All applicants are assessed solely on merit, skills, and ability.