Night Auditor: Guest Safety & Front Desk Expert

Aimbridge; Salford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff meals on duty

Hotel discounts portfolio wide

Industry leading training

Job summary

Aimbridge is seeking a Night Auditor in Salford to safeguard guests and premises during night hours and assist with early morning breakfast preparation. You will engage with residents and guests, resolving issues in a courteous manner and supporting night operations across departments.

The role requires strong attention to detail, excellent communication, and a customer-focused approach to ensure a first-class stay for all guests.

Qualifications

• Strong attention to detail to ensure clean and presentable areas.
• Excellent communication to interact with guests and staff.
• Proven customer service skills to assist guests and resolve issues.
• Ability to work overnight shifts and maintain high service levels.

Responsibilities

• Ensure safety and security of guests, staff and hotel at night, with at least two security checks.
• Assist with breakfast preparation for 6am and liaise with guests, resolving complaints professionally.
• Support night-time operations across Food & Beverage, maintenance and other departments with first-class service.

Skills

Attention to detail

Communication skills

Customer service

Overnight shifts

Job description

Aimbridge is seeking a Night Auditor in Salford to safeguard guests and premises during night hours and assist with early morning breakfast preparation. You will engage with residents and guests, resolving issues in a courteous manner and supporting night operations across departments.

The role requires strong attention to detail, excellent communication, and a customer-focused approach to ensure a first-class stay for all guests.