Night Auditor

Harri; Knuzden Brook; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Bed & Breakfast stays

50% food and beverage discount

Employee Assistance Programme and well

Hapi discounts platform

Long Service Recognition Awards

Team Member recognition awards

Annual leave increases with length of?

Training and development opportunities

Job summary

leaf HOSPITALITY is seeking a reliable Night Auditor to support overnight operations at a stylish hotel near Hyndburn and Blackburn, within the Frontier Retail Park. You will deliver guest service during the night and handle overnight administrative and financial processes to prepare for the next day.

Join a team that values accuracy, problem-solving and a friendly, proactive approach. The role combines reception duties with lounge and breakfast support, offering opportunities to develop within

Qualifications

• Previous experience in hospitality, front office, customer service or administration.
• Strong attention to detail and accuracy.
• Good numerical and administrative skills.
• Excellent communication and guest service abilities.
• Ability to work independently and make confident decisions.
• Good organisational and problem-solving skills.
• Reliable, professional and trustworthy.
• Positive, proactive and guest-focused attitude.

Responsibilities

• Deliver exceptional guest service throughout the night.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest enquiries and requests professionally and efficiently.
• Complete night audit procedures and end-of-day financial processes.
• Reconcile daily transactions and prepare reports in line with company procedures.
• Ensure guest accounts and financial records are accurate.
• Conduct regular security and safety checks throughout the hotel.
• Support the smooth running of the hotel during overnight shifts.
• Ensure company, brand and legal standards are maintained at all times.
• Help prepare the hotel for the following day's operation.

Skills

Attention to detail

Numerical skills

Communication

Organisational skills

Problem-solving

Independent work

Guest-focused attitude

Job description

Night Auditor

This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn located within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away.

The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, and friends, or to organise a small meeting with a client or colleagues.

Join Our Team

We're looking for a reliable and detail-focused Night Auditor to help deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.

This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.

If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Deliver exceptional guest service throughout the night
• Welcome guests, manage late check-ins and support early departures
• Respond to guest enquiries and requests professionally and efficiently
• Complete night audit procedures and end-of-day financial processes
• Reconcile daily transactions and prepare reports in line with company procedures
• Ensure guest accounts and financial records are accurate
• Conduct regular security and safety checks throughout the hotel
• Support the smooth running of the hotel during overnight shifts
• Ensure company, brand and legal standards are maintained at all times
• Help prepare the hotel for the following day's operation

What We're Looking For

• Previous experience in hospitality, Front Office, customer service or administration is desirable
• Strong attention to detail and accuracy
• Good numerical and administrative skills
• Excellent communication and guest service abilities
• Ability to work independently and make confident decisions
• Good organisational and problem-solving skills
• Reliable, professional and trustworthy approach
• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Competitive salary