Night Auditor & Overnight Guest Services Specialist

Harri; Blackburn; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Bed & Breakfast stays

Food & beverage discount

Employee Assistance Programme

Wellbeing support

Training and development opportunities

Job summary

leaf HOSPITALITY is seeking a reliable Night Auditor for our stylish hotel on the Hyndburn/Blackburn border, within Frontier Retail Park. You’ll blend guest service with overnight admin and financial tasks to ensure the day starts smoothly.

The role is varied, requiring independent work, problem-solving, and attention to detail as you manage late check-ins, reconcile transactions, and prepare daily reports.

Join a team that values excellent service, with progression opportunities and benefits.

Qualifications

• Previous experience in hospitality, Front Office or administration is desirable.
• Strong attention to detail and accuracy.
• Good numerical and administrative skills.
• Excellent communication and guest service abilities.
• Ability to work independently and make confident decisions.
• Reliable, professional and trustworthy approach.
• Positive, proactive and guest-focused attitude.

Responsibilities

• Deliver exceptional guest service throughout the night.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest enquiries and requests professionally and efficiently.
• Complete night audit procedures and end-of-day financial processes.
• Reconcile daily transactions and prepare reports in line with company procedures.
• Ensure guest accounts and financial records are accurate.
• Conduct regular security and safety checks throughout the hotel.
• Support the smooth running of the hotel during overnight shifts.
• Ensure company, brand and legal standards are maintained at all times.
• Help prepare the hotel for the following day's operation.

Job description

leaf HOSPITALITY is seeking a reliable Night Auditor for our stylish hotel on the Hyndburn/Blackburn border, within Frontier Retail Park. You’ll blend guest service with overnight admin and financial tasks to ensure the day starts smoothly.

The role is varied, requiring independent work, problem-solving, and attention to detail as you manage late check-ins, reconcile transactions, and prepare daily reports.

Join a team that values excellent service, with progression opportunities and benefits.