Night Auditor & Guest Experience Lead

Accorhotel; Greater London; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Bonus Scheme

Pension Scheme

Discount Card

Complimentary stays

Training & Development

Additional holidays with service

Refer a friend

Job summary

Accor is seeking a Night Receptionist to warmly welcome guests on the night shift at ibis Styles London Gloucester Road. You will assist in the general running of the hotel at night and support other departments to set up for the next day, while ensuring guestwell-being remains central.

You will undergo training in front-of-house functions and safety, with English fluency essential and a one-night stay arranged to experience the role firsthand.

Qualifications

• Fluent in English, both written and spoken.
• Excellent communication, presentation and interpersonal skills.
• Strong team player with a collaborative mindset.
• Must be legally eligible to work in UK.

Responsibilities

• Undertake night audits and safety checks.
• Provide exceptional guest relations and handle special requests.
• Assist in running hotel at night and support other departments.
• Support teams to prepare for the next day.

Skills

Fluent in English

Strong communication

Team player

Lead by example

Job description

Accor is seeking a Night Receptionist to warmly welcome guests on the night shift at ibis Styles London Gloucester Road. You will assist in the general running of the hotel at night and support other departments to set up for the next day, while ensuring guestwell-being remains central.

You will undergo training in front-of-house functions and safety, with English fluency essential and a one-night stay arranged to experience the role firsthand.