NHS Service Administrator - Patient Scheduling (Temporary)

NHS Professionals; Nottingham; On-site; GBP 12,000 - 19,000; Full time

Benefits offered by this job

Competitive pay rates

Training and development opportunities

Flexible bank shifts

Job summary

NHS Professionals is seeking a Service Administrator for a temporary role based at Nottingham University Hospitals NHS Trust. The role is 37.5 hours per week, Monday to Friday, 8am to 4pm, within a busy NHS admin setting.

You will handle calls, bookings, data entry and correspondence, supporting colleagues across Trust services. The position requires solid admin experience and proficient MS Office skills.

Qualifications

• Experience in office administration and frontline reception is essential.
• Strong data entry, organisation and attention to detail required.
• Good communication and customer service skills are necessary.

Responsibilities

• Answer telephone calls and respond to patient queries.
• Book, amend and cancel patient appointments.
• Process patient information on the screening management system.
• Manage incoming and outgoing correspondence.
• Monitor and action worklists, emails and administrative tasks.

Skills

Administration experience

Telephone skills

Data entry

MS Office

Education

Vocational Level 3 qualification

Tools

Microsoft Office

Job description

NHS Professionals is seeking a Service Administrator for a temporary role based at Nottingham University Hospitals NHS Trust. The role is 37.5 hours per week, Monday to Friday, 8am to 4pm, within a busy NHS admin setting.

You will handle calls, bookings, data entry and correspondence, supporting colleagues across Trust services. The position requires solid admin experience and proficient MS Office skills.