NHS Administrator - Flexible Shifts & Training

NHS Professionals; Droitwich Spa; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 365 support

Multi-locational

Shift & timesheet portal

Bank shifts & longer placements

Training & development opportunities

Holiday allowance

Stakeholder pension scheme

Job summary

NHS Professionals is seeking an Administrator to support the Coventry & Warwickshire NHS Trust through a temporary placement. The role involves handling administrative and secretarial tasks, arranging appointments, and supporting meetings with professional communication for diverse families.

You will learn NHS processes, gain familiarity with Trust policies, and work as part of a multi-disciplinary team across NHS facilities. A reliable, flexible, and empathetic approach is essential.

Qualifications

• Excellent telephone manner with a professional, courteous, and empathetic approach.
• Strong written and verbal communication for recording and relaying information.
• Ability to communicate clearly with families from diverse backgrounds.
• Active listening to accurately understand concerns and queries.
• Ability to manage difficult, distressed, or anxious callers calmly and sensitively.

Responsibilities

• Undertake administration and secretarial duties (specific to the role).
• Undertake general office duties i.e. typing, data inputting, filing, photocopying, facsimile, as deemed appropriate, in line with Trust Policies and Procedures.
• Arrange, confirm appointments and meetings, including hospitality, venues, equipment, travel and accommodation.
• Provide a secretarial service to meetings including preparation and distribution of agendas and papers.
• Answer and deal with face to face and telephone enquiries.

Skills

Telephone etiquette

Clear communication

Active listening

Calm caller management

Verbal & written notes

Job description

NHS Professionals is seeking an Administrator to support the Coventry & Warwickshire NHS Trust through a temporary placement. The role involves handling administrative and secretarial tasks, arranging appointments, and supporting meetings with professional communication for diverse families.

You will learn NHS processes, gain familiarity with Trust policies, and work as part of a multi-disciplinary team across NHS facilities. A reliable, flexible, and empathetic approach is essential.